Church Membership Online Active Records

A Tutorial on Member Types and How to Keep your Account Accurate

When you signed up for a Church Membership Online Account through Church Office Online you selected what Account Level best suited your needs. For the purpose of this tutorial let’s say you selected a Level 3 with (1-275) active records. We use certain “Member Type” classifications in Individual records that you select to determine how many active records you have ( see picture below).

Those “Member Types” that count toward your billing are...

Attender, Dependent, Member, Missionary, Non-Attending, Non-Voting Member, Pastor, Return Visitor, Staff, Uncertain and Voting Member.

Those which do NOT count toward your account are...

Archived and First Time Visitors

Note: Archived records are preferred over deletion in that you can un-Archive them at anytime. When you archive a record they will not come up in Contribution reports, so make a copy of the individual’s contribution report before archiving.

Note: First Time Visitor can be increased as to how many times they visit before CMO counts them toward your account. The setting for this is in ADMIN under “Church Settings” and is defaulted to 3 but you can set it as high as 10.

Thank you and please contact us if you have any further questions.

Mike Smith, CMO Ministry Support